Privacy Policy

Modus ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Service.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

We collect information you voluntarily provide to us, including:

• - Contact Information: Name, email address, phone number, company name
• - Account Information: Username, password, and profile information
• - Communication Data: Messages, inquiries, and feedback you send us
• - Inspection Data: Property details, inspection notes, photos, and maintenance records you input into the Service

• - Device Information: IP address, device type, browser type, and operating system
• - Usage Information: Pages visited, time spent, clicks, and actions taken
• - Location Information: General location based on IP address (not precise GPS)
• - Cookies and Tracking: We use cookies and similar technologies to enhance your experience

We may receive information about you from third parties, including analytics providers, payment processors, and data brokers to improve our Service and prevent fraud.

We use the information we collect for purposes including:

• - Providing, maintaining, and improving the Service
• - Processing transactions and sending related information
• - Sending promotional communications (with your consent)
• - Responding to your inquiries and customer support requests
• - Detecting, preventing, and addressing fraud and security issues
• - Complying with legal obligations
• - Analyzing usage patterns to enhance user experience
• - Personalizing your experience with the Service

We share information with third-party service providers who assist us in operating our website and conducting our business, including cloud storage providers, payment processors, and analytics services.

We may disclose your information when required by law, including in response to subpoenas, court orders, or other legal requests.

We do not sell, rent, or lease your personal information to third parties. You have control over how your data is used.

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• - Encryption of sensitive data in transit and at rest
• - Secure password policies
• - Regular security audits and updates
• - Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal obligations to retain certain information.

You have the right to request a copy of the personal information we hold about you and to receive it in a portable format.

You may request that we correct inaccurate information or delete your personal information, subject to certain exceptions.

You can opt out of receiving promotional communications by clicking the unsubscribe link in our emails or contacting us directly.

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Service.

• - Right to access, rectification, and erasure
• - Right to restrict processing
• - Right to object to processing
• - Right to data portability
• - Right to lodge a complaint with your local data protection authority

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Service following the posting of changes constitutes your acceptance of such changes.

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us at:

Email: privacy@modus.app
Address: [Your Business Address]
Phone: [Your Phone Number]

If you are located in the EU or UK and have concerns about our data practices, you may contact our Data Protection Officer at: dpo@modus.app